In the general conditions of sale below the company ANGEL TRADING CO is designated either by the name of the site it operates “angelo-outlet.com” or by “the seller”. Placing an order, via the angelo-outlet site.com or by any other means constitutes acceptance of the general conditions of sale below. Our general terms and conditions of sale exclude any contrary purchase clauses that any customer may rely on. The T&Cs provide in particular for the acceptance of the processing of information of a nominative nature relating to buyers by the company ANGELO TRADING CO. Personal information relating to buyers is protected in accordance with the law, they are not transferred, resold or loaned to third parties. The contact details and personal information collected via our website are used exclusively for order processing.


The prices indicated on the angelo-outlet website.com are indicated inclusive of all taxes, all orders are honored at the rate validated when the customer places the order. Site prices may change without notice. Professional discounts can be combined with the discounts indicated on the angelo-outlet website.com Orders are payable in cash via the various methods offered on the site (Paypal and by credit card) at the time of placing the order.

Realization of orders

The products are available for sale as long as they are displayed on the site, nevertheless angelo-outlet.com reserves the right to modify certain technical characteristics without notice. The products presented on the site do not constitute a legal offer but a non-contractual catalog whose prices and specifications may change at any time. An order to be valid, must be paid in full, in advance by means of one of the various solutions offered (credit card or Paypal). And correctly completed in the form displayed on the site, the buyer must provide his contact details / billing and delivery address, e-mail and telephone. ANGEL TRADING CO reserves the right not to execute an order if it turns out to be manifestly incorrect, or if there is a problem with the options selected. In this case, we will contact the customer to find the most suitable solution.

To this end, each order is subject to confirmation by the seller, the order is deemed accepted only upon receipt of this confirmation e-mail.

Deliveries and returns

Delivery is estimated at 8 working days. In the event of non-compliance with the indicated deadline, the customer will be notified in advance. Each order is checked and packaged with the greatest care. We use different transport companies: Geodis, TNT, DPD, Schenker, UPS and Fedex.

You can collect your carpet from the depot at the following address: Schuttersstraat 3C, 8500 Kortrijk, Belgium, in this case there is no delivery cost.

Delivery costs depend on the destination of the product(s). They are calculated automatically and expressly indicated in the order details, before payment by the buyer.

Orders are delivered to the delivery address indicated by the Buyer when ordering on the Site.

Returns are possible within 30 days of receiving the product. Returns must be made in the original packaging and the products must be in good condition for the return to be validated. After checking the returned products, we will refund the customer. However, delivery costs are the responsibility of the customer. The customer can call on the various transport companies mentioned above that we use. Costs vary depending on the weight and size of the product.


In the event that, despite ANGEL TRADING CO's vigilance, one or more product(s) ordered by the buyer are temporarily or permanently unavailable ANGEL TRADING CO in will inform the Buyer by email.

The Buyer will then have the possibility of modifying or canceling his order by email addressed to export@angelorugs.com au later within fifteen (15) working days after having been informed by ANGEL TRADING CO. Where applicable, ANGEL TRADING CO undertakes to reimburse the buyer whose payment has already been debited as soon as possible and at the latest within fifteen (15) days after the date of modification or cancellation of the order. No additional compensation will be paid by ANGEL TRADING CO to the buyer.


The products remain the full property of ANGEL TRADING CO until full payment of the invoiced products, including costs and taxes.

Order cancellation

You have the right to withdraw from this contract without giving any reason within fourteen days. The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the last good.

To exercise the right of withdrawal, you must notify us (ANGEL TRADING CO. Schuttersstraat 3C, 8500 KORTRIJK, BELGIUM. Tel: +32 56206106 Fax: +32 56206102, E-Mail: export@angelorugs.com) your decision to withdraw from this contract by means of an unambiguous statement (e.g. letter sent by post, fax or e-mail ). You can use the attached model withdrawal form, but it is not mandatory.

For the withdrawal period to be respected, it is sufficient that you send your communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.

Model Withdrawal Form Please complete and return this form only if you wish to withdraw from the contract.


Schuttersstraat 3C,
Fax: +32 56206102

I/we (*) hereby notify you of my/our (*) withdrawal from the contract relating to the sale of goods (*)/for the provision of services (*) below:



Ordered on (*)/received on (*) ____________ / received on (*) __________________


Name of consumer(s)


Address of consumer(s)


Signature of the consumer(s) (only if this form is notified on paper)



(*) Delete unnecessary mentions.

We will refund the item and not the delivery using the same means of payment as you used for the initial transaction, unless you expressly agree to a different means; in any case, this reimbursement will not incur any costs for you. We may withhold reimbursement until we have received the goods or until you have provided proof of shipment of the goods, whichever date is first.

You must return or return the goods to us without undue delay and, in any event, no later than fourteen days after you have informed us of your decision to withdraw from this contract. This period is deemed to have been complied with if you return the goods before the expiry of the period of fourteen days.

You will have to bear the direct costs of returning the goods. The direct return costs relating to goods which, by their nature, cannot be returned to us by post (delivery by courier), are estimated at approximately 19.90 - 99.90 Euro maximum.

Please avoid any damage to the goods. Please return the goods to us in their original packaging. Please use a protective overwrap if necessary. If you no longer have the original packaging, please choose suitable packaging to ensure sufficient protection against transport damage. If the item is received in poor condition, ANGEL TRADING CO may charge you an additional cost.

Acceptance of the T&Cs

Placing an order implies acceptance of these general conditions of sale. Any customer purchase agreements are not enforceable against ANGEL TRADING CO's general terms of sale unless otherwise agreed in writing by ANGEL TRADING CO.


These general conditions are exclusively governed by Belgian law. In the event of a dispute, only the Courts of the judicial district of Brussels will have jurisdiction.

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